Table Of Content
A curated shopping list is provided on the Havenly platform and keeps track of your orders all on one bill rather than across numerous retailers and sites. Once everything is delivered, the designer will come back to the home and help with the layout. The first is Havenly Mini ($99, currently on sale for $79), which is geared towards those looking for a few pieces of furniture or decor. The other option is the Havenly Full ($179, currently on sale for $98.45), which includes a full room transformation, and is the package I used for my living room. For those considering hiring a professional interior design service but aren’t willing to splash out hundreds of dollars to do it, Havenly might be the solution.
Hear from our customers
However, before you can even speak to the designer or have a consultation, you are instructed to pay the fee, which could seem like a gamble to some. Luckily you can look at their profile info, which includes a photo, design samples, an in-depth bio, an introduction video and reviews from clients. Marrying digital with Havenly’s new in-person service will attract a wider audience who want extra personal attention and service. The timeframe can vary depending on the complexity of the project, your responsiveness to design suggestions, and your chosen designer. However, most projects are completed within 2 to 4 weeks, providing a quick turnaround for your design needs.
The process
Then, using Havenly’s “super fancy algorithm,” the quiz returns the customer’s main style and a few substyles that may apply. If you purchase the Full package, you’ll also receive layout visualizations and a custom floor plan. With either package, Havenly will email you deals and suggestions for pieces to buy based on your final result.
Staging company Vesta acquires Fernish and Feather
Since the shop sources pieces from third-party retailers, guarantees may vary by retailer. You’ll start by scrolling through a selection of pre-designed rooms and choosing the styles that you like. Then, click “Next” to answer a few additional questions before creating an account and seeing your style results. Here are the regular prices and services offered at each level.
Project Details and Finding Your Designer
After you’ve added your desired items to your Havenly cart, you can request a shipping invoice to confirm the shipping charges and delivery level (if applicable) before you actually pay. We paid for a delivery service that included assembly and the option to make a delivery appointment. I added a few more notes and was told I would have my final design, with a layout of the new furniture in my space, within a week. It was during the holidays, so my designer let me know there would be a delay. For the room profile, I uploaded 11 photos of my living room and took a photo of the black velvet couch I wanted to keep and incorporate into the new design. I also had to measure the room with a tape measure and provide a loose (very poorly sketched) layout of the floor plan I wanted.
What To Expect From Havenly’s Interior Design Service
Havenly suggested we could start sooner with another designer, but none of the others I looked at were available any earlier than the one I liked the best, so I waited. My designer added a note that we were over budget, but I knew my original number was unrealistically low. However, my designer found less expensive chairs similar to the pricey originals. The best part about the room profile is that you can make it as detailed and specific as you want.
Before you purchase a package and begin designing your room, check out Havenly’s Cost Calculator to get an estimate of how much you can expect to spend in total. You'll visit your Havenly account to choose the furniture and accessories you'd like ordered for your home. Alternate options based on your design aesthetic will be suggested as well. The best part is that Havenly will handle placing your orders and scheduling the deliveries. You'll even shop from brands like West Elm, CB2, Anthropologie, Serena & Lily, Surya, and Pottery Barn. Plus, if any issues arise after the project comes to an end, your designer will remain available to you.
"What we really hope to get out of it is a space that really reflects all of you and what you want in your space," Mayer said. Mayer said that the purpose of Havenly is to be accessible, transparent, and easy to use for anyone looking to revamp their home. "In many ways, what we're trying to do is create a way to give you a space that feels like you but hopefully a lot more elevated and a lot better," she said. As a recent college graduate, I've moved half of a dozen times in the last few years and accumulated quite the random assortment of furniture.
Design Quiz
Mayer said that one of the most important aspects of working with an interior designer is honesty. Working with an interior designer can be intimidating, but the Havenly designers are trained to receive feedback to make the process collaborative. "If you hate the color purple, we won't use the color purple even if it's on trend," Mayer said. I had no issues with the final concept, but my designer was willing to make any changes I requested. The communication from my designer and the Havenly system was impeccable, and the time frames were accurate. The process was easy, and I had fun curating a dream living room space.
The in-person package is available to customers in select markets in the U.S., and customers work with a designer who comes to their home. Havenly connects customers and design professionals through its online platform, where customers can purchase relatively affordable design packages. Customers can opt for minor refreshes or total design overhauls, and one of Havenly’s designers produces style concepts to suit the customer’s wants and needs. After rounds of revisions, customers receive a finalized design plan and a shopping list.
These closures may signal Havenly’s stronghold over the online interior design market, or it could indicate a lack of interest in these services as a whole. Whether you just need to add finishing touches to a room or you’re looking for a complete home makeover, you can get curated design picks and a personalized shopping list from Havenly. Your designer will get to know your style, preferences and budget before presenting a finalized design concept with links to purchase the pieces you select. To get started, you simply choose the room you'd like to design (you'll be invited to share photos or video) and then answer a series of questions about your personal style. Based on your responses, Havenly will pair you with a professional designer, who will arrange a phone call to learn more about your vision for the space. In lieu of a call, there's also an option to complete a design brief.
Their top-tier In-Person Design package is available to those living in one of its selected US cities. Havenly’s benefits boast personalization, revisions, convenience, and affordable consultations. This is not the easiest time to be buying furniture (or really much of anything).
The process was straightforward, personable, and fast, and the results included everything I was looking for. For those who are design savvy, have a strong idea of their style preferences, and love the process of redecorating a room, Havenly might not be necessary. The service is most beneficial to those without a solid understanding of design or who can’t clearly articulate what styles and elements they prefer. Havenly also streamlines the shopping experience, allowing customers to purchase everything from one location.
3.) about 4 weeks after my initial order, i inquired as to when a set of chairs would arrive given they were never assigned a date or tracking info. They response was they’d been backordered and would arrive in 8 weeks. When i went to the manufacturer’s website it was in stock and available to ship in 8 weeks.
A product that is meant to make my life easier frequently just gave me headaches. I didn't want to offend my designer with my feedback, but I also didn't want to end up with a design I didn't like. Being upfront worked well because my designer was extremely helpful and walked me through all of my options in a way that wasn't overwhelming. The designs may not always have everything you're looking for right away, which is why learning what you don't like is helpful.
If you like a designer, you can click the heart next to that person’s name to save them as a “favorite” to your account. If you’re happy with the first designer Havenly recommends, you can just click “Begin Your Project.” If you decide later that you want a different designer, you will be able to switch. There will be pros and cons to every service, but if you're looking for a budget-friendly way to design a space in your home, Havenly is worth a try. We recommend contacting their customer support center so you can address any concerns before going forward. Havenly’s longevity, Mayer has suggested in interviews, is due to a focus on good unit economics and responsible cash flow as opposed to the growth-at-any-cost approach taken by many peers.
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